Analyst, Store Operations

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

As an Analyst of Store Operations on the Retail Store Operations team, you will contribute to store labor forecasting and management by maintaining and improving operations via data analysis. This involves analyzing current labor dispersion and business forecasting data, conducting tests, proposing enhancements, and collaborating with internal partners to implement updates and gather feedback. This role reports to the Director, Store Labor Optimization, and is located in our Buckhead office 4 days per week.

• 75%:  Provide meaningful recommendations for updates to store labor management through data:
  • Analyze, propose updates, and partner on key labor reporting, compliance metrics, and budgetary inputs, including (not limited to):
    • Fleet Operating Hours
    • Payroll hours use
    • Sales and workload trends
    • Test metrics and results
  • Provide ongoing labor budget analysis, identifying opportunities, and implementing changes to improve schedule efficiency
  • Partner closely with other internal partners to assist with strategic forecasting, modeling, and administration
  • Present proposed updates to key business partners and leaders and drive the successful execution of approved changes
  • Provide ongoing and ad hoc analytical support to the Retail Operations team
  • Provide insight and store-level perspective to business leaders
• 25%: Support business leaders and field teams:
  • Serve as a key point of contact for Store Operations regarding labor compliance, forecasts, and testing
  • Communicate with store and field leadership as needed to gather data to meet project research goals
  • Work closely with team to develop and prioritize meaningful strategies for labor optimization in stores and gain feedback

We’d Love to hear from you if:

Must have:

• 0-2 years of experience
• Experience in data gathering, analysis, and visualization
• Strong analytical skills, with advanced knowledge of Excel and/or Tableau
• Excellent verbal and written communication skills, strong analytical skills, and a collaborative approach to problem-solving
• Intellectual curiosity and desire for continuous learning and improvement
• Ability to be persuasive with details, facts and supporting data
• Ability to appropriately challenge key financial/strategic assumptions, backing up point of view with thorough analysis
• Strong interpersonal skills and ability to foster relationships throughout the organization
• Demonstrated experience creating executive-level presentations
• Ability to thrive in a dynamic, fast paced team environment with frequent deadlines

Preferred skills and experience:

• Bachelor’s Degree in a related field preferred
• Experience in retail or customer service is a plus

Our Team Members:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.