Associate Account Executive

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:
 Join our dynamic International Sales team as an Associate Account Executive in our Atlanta office! This role is a key player in supporting our global sales initiatives by maintaining customer relationships, achieving sales objectives, and managing sales orders for assigned brands and customers. If you're ready to thrive in a collaborative environment, exhibit exceptional organizational skills, and take on diverse responsibilities, we want you on our team! This role reports into an International Sales Director and is based in our Atlanta office in our on-site work environment.

Customer Management (40%)

• Build and maintain strong business relationship with customers and serve as the primary point of contact
• Prepare and present sell-in of products to customers via virtual or in-person product presentations
• Analyze business performance and sales trends on a weekly/monthly basis to determine if any adjustments to sales plans are needed (bookings, shipments, etc.)
• Own and maintain forward looking customer sales plans and budgets
• Partner with cross functional teams including merchandising, planning, marketing, eCommerce, accounting, and operations to ensure account needs and requests are being met

Sales Order Management (40%)

• Responsible for uploading customer sales orders and overall management of order files. 
• Track replenishment orders and revise bulk sales orders as necessary. Communicate opportunities and risk to management.
• Partner closely with the supply chain organization to ensure timely shipment of all open orders
• Monthly review of customer open to buy (OTB) plans and inventory levels to ensure healthy levels of stock

Customer Support (20%)

• Oversee and manage item set ups, eCommerce needs, and in store branding requirements
• Coordinate co-op marketing opportunities with creative marketing, in store team, and brand marketing
• Support the planning and coordination of seasonal Sales Meetings (including meeting content, logistics, as well as internal and external communication)
• Make visits to customer region / stores to maintain intimate knowledge of product performance
• Serve as the subject matter expert for competitive landscape
• Lead special projects / ad hoc analysis as required

WE’D LOVE TO HEAR FROM YOU IF:
Must have:

• 3+ years progressive experience in wholesale sales managing customer accounts
• Proven ability to analyze complex datasets and synthesize into actionable insights within Microsoft Excel
• Proven ability to work with customers, displaying confidence to influence decisions using fact-based insights. Demonstrated effective negotiation skills both internally and externally
• Proven ability to Identify and pursue opportunities to expand our customer base and grow sales by actively seeking out potential new clients and understanding market trends.
• Effectively collaborated within a team and cross-functional environment, building rapport with internal and external partners
• Exhibited excellent written and verbal communication skills with the ability to effectively present complex ideas and strategic initiatives to all levels within the organization
• Demonstrated ability to adapt to an ever-changing environment, quickly adjusting to new circumstances and challenges with a high level of productivity and accuracy
• Willingness to work on calendars/timelines of customers when necessary

Preferred skills and experience:

• BS or BA degree preferred 
• Apparel and/or CPG industry experience
• Demonstrated experience in planning principles, financial budgeting, and comprehensive ad hoc reporting
• Proven ability to manage financial plans and budget analysis
• Strong understanding and execution of retail math, encompassing sell-throughs, account plans, open-to-buy reading, and identification of sell trends
• International customer experience
• Some travel required to customer accounts / regions

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S: 
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 
NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.