Director, Compliance

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:
We are seeking a strategic and experienced Director of Compliance to lead and enhance our corporate compliance program across all business operations. This leader will ensure that our organization maintains the highest standard of regulatory compliance, ethics, and corporate integrity - particularly as it relates to child product safety, consumer privacy, labor standards, and advertising practices.  

This role reports into the Vice President and Associate General Counsel, Employment Law, Litigation & Compliance and is based in our Buckhead office.

Program Leadership (50%) 

• Lead the design, implementation, and management of the company-wide compliance program
• Develop policies, training, audits, and monitoring systems to prevent, detect, and respond to compliance risks
• Provide guidance and support to all functional areas in support of their compliance obligations to include policy interpretation and development, guidance to operationalize compliance in workflows, perform risk assessments, and analyze data to assist in implementation of industry best compliance practices
• Manage the Company’s compliance systems and platforms to include, Ethics & Compliance Hotline and Email Boxes, Compliance Training Modules, Data Privacy, Conflict Disclosures, Third-Party Due Diligence  
• Develop and deploy ethics and compliance training, including development of annual training calendar, coordinating with training needs of other functions, managing training vendors, and monitoring completion

Training and Communication (15%) 

• Develop and deliver engaging compliance training tailored to different functions (Retail, Product Development, Marketing, Human Resources, etc.)
• Promote a culture of integrity, accountability, and ethical behavior across all levels of the organization
• Analysis, reporting and preparing executive summaries of data in our compliance programs.  Data analysis will be utilized to determine root causes of gaps and opportunities to further enhance the Company’s compliance programs and leverage PowerPoint to report data to the Company’s Compliance Committee and Compliance Council, as appropriate
• Develop and propose strategies to mitigate risk across business functions
• Develop workflows to assist cross-functional partners understandings of compliance obligations and non-compliance impact/risk
• Ensure Company and departmental policies are reviewed and, if necessary, revised on an annual basis to ensure compliance with internal policies and federal, state, and local requirements
• Generate monthly reports of compliance systems’ activity
• Prepare data and presentations for Compliance Committee and Audit Committee meetings 
• Lead Compliance Ambassador program including company communications on the program and monthly meetings with the Compliance Ambassadors 
• Conduct in-person annual Code of Ethics training
• Assist business partners in executing other campaigns through compliance systems:  
• Maintain compliance page on the Company intranet ensuring content is relevant and up to date 
• Assist with annual Corporate Social Responsibility report to include verification of statements and supporting data and documentation 
• Assist with gathering responses for and completion of NGO assessments of Carter’s ESG program 
• Partner with Vendor Onboarding to assist with vendor policy attestations  

Risk Management (15%) 

• Identify potential areas of compliance vulnerability and risk; develop and implement mitigation plans
• Work cross-functionally with Legal, Human Resources, Sourcing, Merchandising, and Marketing to proactively address emerging compliance risks

Vendor Compliance, Regulatory Reporting and Investigations, and Compliance Program Budget (20%)

• Oversee supplier audits and vendor compliance and codes of conduct and ethical sourcing standards
• Manage internal investigations and work with regulatory bodies in response to compliance concerns
• Prepare and submit compliance-related reports to internal stakeholders
• Manage the Compliance budget including establishing annual budget, updating budgets for actuals and forecasts, monthly budget reporting, and other requests from Finance as required 
• Manage the Company’s records management processes and vendor 
• Support and perform general legal and compliance administrative functions, as required

WE’D LOVE TO HEAR FROM YOU IF:
Must have:

• Bachelor’s degree required
• 10+ years of experience in legal, (retail) compliance, or regulatory affairs, with at least 5 years in a senior leadership role
• Experience in the retail sector with children’s products or consumer goods
• Strong knowledge of U.S. and international regulations relevant to retail
• Demonstrated ability to lead cross-functional teams and drive compliance initiatives across diverse business units
• Excellent communication, leadership, and project management skills
• A proven ability to lead enterprise-wide compliance initiatives

Preferred skills and experience:

• JD, MBA, or advanced degree preferred
• Certified Compliance & Ethics Professional(CCEP) or similar credential 

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S: 

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.