Job Description

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.


Baby Clothing, Kids Clothes, Toddler Clothes | Carter's


Shop for baby clothing, baby necessities and essentials at Carters.com,  the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.

Supervise all aspects of multiple store locations and brands within a designated market of 10-15 stores

Responsible for leading teams to execute an effective selling culture utilizing the Behavioral Pyramid and delivering a positive customer experience in order to grow top line sales and control expenses

Build successful teams through strategic selection, training, coaching and development

Oversee merchandising direction and operational activities; ensure asset protection, compliance with all company policies, procedures and directives

Build Talent Pipeline:

Communicate professionally and effectively with the team (Management and Sales Associates)

Build, develop and promote successful teams through effective recruiting, hiring, and staffing

Exhibit consistent leadership and communication vertically and horizontally across the business

Effectively oversees payroll and scheduling to meet the needs of the business

Network and recruit utilizing company tools to create a bench of talent for future growth, assess skills and cultural fit

Capitalize on opportunities to train, coach and performance management individuals on their professional and organizational growth

Address coaching and performance discussions timely and as needed

Develop Store Managers to drive the performance of store teams to maximize productivity and minimize performance issues.

Drive Sales Capability:

Critically analyze key performance indicators and identifies behaviors needed to drive top line sales

Oversee the business, drives and executes all company/store initiatives according to established timelines and standards and strive for operational excellence

Lead store teams to generate sales to meet and exceed goals to last year and budget

Coach Store Managers to build customer loyalty through execution of Ready All Day (RAD) service

Analyze business results and coach Store Managers effectively on the necessary actions to continuously improve results

Responsible for ensuring asset protection through auditing procedures, evaluating the level of customer service, and operational controls within the store environment

Partner with peers, business partners and management teams to identify successes and opportunities in the business

Extend the reach of Brands:

Maintain a strong and genuine customer focus, merchandise to company standards and embrace change Ensure visual presentation, reactionary merchandising and marketing are to the company standard

Ensure each store demonstrates a culture of customer service by evaluating the use of the Behavioral Pyramid (People, Interaction, Presentation and Execution)

Ensure merchandising standards are being executed including visual, signage, sales promotions and floor sets as required

Utilize Company tools to audit, train and coach to company standards.

Maintain a Ready all day district that is neat, clean, and organized at all times

Cultivate a positive work environment through recognition and motivation

Oversee 10-15 Store Managers and ultimately the 10-15 stores

Experience and Skills:

Proven business acumen and problem solving skills

Strong employee relations skills and ability to partner with HR

Ability to consistently communicate, written and verbal, with multiple locations remotely

Ability to handle multiple tasks concurrently

Valid driver’s license

Bachelor's degree in business or related field preferred

Flexible availability seven days a week

Ability to travel up to 50% of the time

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous. .

Application Instructions

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