Job Description



Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

In the role as Manager, Enterprise Communications and Diversity & Inclusion Manager, you will oversee the company's strategic communication and diversity initiatives.

You will report to the Director, Talent Development & Corporate Communications and will be based in our Buckhead office (4-5 days a week on-site).

Enterprise Communications (70%):

  • Develops and executes a unified communication strategy across retail, distribution, and offices globally
  • Plans and implements comprehensive communication and engagement strategies aligned with company goals
  • Leads content strategy, internal communication, crisis communication, and stakeholder management
  • Writes, edits, and oversees all communication content, fostering effective internal communication
  • Builds relationships with various stakeholders and executives, serving as a trusted communications advisor
  • Leads corporate intranet, ensuring content alignment with organizational communication plans
  • Develops and maintains organizational communication processes for the intranet
  • Actively promotes intranet engagement, utilizing analytics to measure and improve effectiveness
  • Drives methodologies for effective communication across various work environments

Diversity and Inclusion (30%):

  • Collaborates on a communication strategy supporting diversity and inclusion efforts
  • Supports the design and execution of a comprehensive diversity and inclusion strategy aligned with company goals
  • Writes internal diversity and inclusion communication, aligning internal and external messaging
  • Facilitates alignment across the organization’s diversity and inclusion councils
  • Support D&I Steering Committee and Advisory Councils by synthesizing program recommendations, developing agendas, prioritizing action plans, and managing follow-up as needed
  • Develops partnerships with external partners to promote diversity and inclusion in the broader community
  • Supports corporate social responsibility communication and strategy as needed
  • Stays informed about industry best practices and benchmarks against other companies
  • Establishes metrics to measure diversity and inclusion efforts, sharing progress and insights regularly

Must have:

  • Bachelor’s degree required; Major in Communication/Journalism preferred
  • 4+ years of experience working in the Communication industry
  • Proficient in Microsoft Office; Word; Excel, PowerPoint, and Planner
  • Strong executive presence and ability to influence individuals at all levels of the organization
  • Excellent communicator with experience communicating at all levels within an organization
  • Ability to synthesize and communicate results clearly and effectively
  • Energetic self-starter who thrives in ambiguous environments
  • Project management experience
  • Critical thinking, problem solving, planning, prioritizing and ability to work under pressure in a fast-paced environment

Preferred skills and experience:

  • Previous retail experience preferred
  • Proficient in Adobe Cloud


  • Lead Courageously: Have a strong sense of personal values that align with our Company values
  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
  • Drive Growth: Set aggressive goals and implement plans precisely
  • Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes


  • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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