Job Description



Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Manager - Forecast Optimization is a key contributor in the Retail Merchandising space, responsible for overseeing and optimizing our forecasts which influence financial planning, pricing, allocation, assortment, and other critical decisions. This individual manages efforts with a large cross-functional team of business owners to understand & improve forecast accuracy, develop use cases for translating the forecast into decision criteria, and develop tools and processes related to the forecasts.

This role reports to the Sr. Manager of Pricing & Analytics in the Planning Department and is based in our Atlanta office in our hybrid environment.

40%: Drive Forecast Accuracy

  • Analyze forecast to understand accuracy and accuracy trends, identify areas for improvement and work with forecast implementation team on strategies to increase forecast accuracy
  • Run recurring meetings with key stakeholders to share relevant topics on forecast, understand business needs, and drive toward solutions leveraging the forecast
  • Maintain a structured enhancement roadmap detailing planned improvements, while regularly prioritizing with core stakeholders to support business objectives
  • Measure benefit of increased forecast accuracy
  • Collect and communicate strategy shifts that will impact future forecast accuracy

40%: Drive process and change management to leverage forecast to drive value across Carter’s organization

  • Maintain a structured enhancement roadmap detailing forecast use cases, while regularly prioritizing with core stakeholders to support business objectives.
  • Lead the process change team as it relates to forecast use cases, define business requirements, work with stakeholders to iterate & evolve process, design & deliver training, and evaluate compliance & impact of changes
  • Get regular qualitative and quantitative feedback on usage of forecast and opportunities from end users

20%: Drive development of forecast tools and dashboards

  • Coordinate development of forecast tools and dashboards
  • Develop and deliver training for end users
  • Support forecast driven decision making
  • Maintain prioritization of future forecast development

We’d Love to hear from you if: (Requirements section)

Must have:

  • 3-5 years of experience in a highly analytical role (ie; Retail Analytics, Inventory Planning, Inventory Management & Allocation)
  • Strong Microsoft Excel skills (Pivot tables, Vlookups, etc)
  • SQL, Python, Tableau, data tools a plus
  • Highly organized with a strong attention to detail
  • Strong analytical skills with ability to drive business decisions and actionable results
  • Strong communication and presentation skills
  • Naturally curious, eager to learn, and solution oriented
  • Experience in leading and managing projects
  • Experience in leading cross functional teams
  • Experience in business analysis, particularly gathering and translating business requirements into technical specifications

Preferred skills and experience:

  • User Support and Training: Providing training, and developing user-friendly documentation
  • Retail store experience

Our Team Members:

  • Lead Courageously: Have a strong sense of personal values that align with our Company values
  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
  • Drive Growth: Set aggressive goals and implement plans precisely
  • Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

  • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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