Job Description

QUESTIONNAIRE-3-91

33

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

During non-training days/shifts, employees in the Operations Trainer position are expected to perform the regular duties of the respective position for which they are a trainer: Material Handler, Picker/Packer, Shipper, Receiver, Lift Truck Driver, or Auditor.  During training periods, they will spend time teaching and training new hires and existing employees their role’s essential job functions, skills, and processes while maintaining high levels of quality, accuracy, and production.  

Essential Job functions (Tasks, duties and responsibilities most important for the Job)

  • Perform on-the-job training with existing employees and new hires.
  • May perform classroom training with existing employees and new hires, as needed.
  • Provide feedback to Training Coordinator and supervisors on associate progress
  • Identify training and process gaps/deficiencies and make recommendations for improvement
  • Follow training SOP’s and complete any associated documentation
  • During non-training days/shifts, perform the regular duties of the respective position for which they are a trainer
  • Maintain a strong attendance record and a high-level of dependability.
  • Maintain minimum performance standards while performing assigned job functions.
  • Work safely and abide by all of Carter’s Safety rules and procedures.
  • Employees are expected to be flexible to perform job duties outside of their normal duties and to shift to areas outside of their home department as necessary to support customer service and efficiencies.
  • Perform other tasks as assigned.

knowledge, skill and ability requirements minimum compentencies required for job performance)

  • Must have the ability to perform the job with the highest standards of quality and accuracy. 
  • The ability to use Radio Frequency (RF) equipment and other warehouse management systems, as needed.
  • The ability to use basic computer functions as needed.  
  • Team player willing to perform various job duties to support the department and the facility objectives and key performance indicators.
  • Proven team member with skills to multi-task.
  • Ability to clearly and effectively communicate with others (Supervisors, Managers, and peers).
  • Basic math and reading skills. 
  • Must have the ability to abide by all of Carter’s policies and procedures.
  • Must know, understand and comply with all Standard Operating Procedures.  

Prior work experience and education requirements

  • High school diploma or a GED preferred, not required.
  • At least six months in a distribution center environment preferred

PHYSICAL and Work DEMANDS

  • Must be flexible to work different shifts and extended hours based upon business needs.
  • Must be able to stand and work for long periods including daily overtime, holidays and overtime as required. 
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
  • Must be able to repetitively lift cases weighing up to forty pounds.
  • Must be able to work in varying temperatures. 
  • Holiday schedule to be decided by Management. 
  • Must be available to work overtime during peak periods including days off of normal shift.
  • Comply with Blackout Periods (no vacation or personal time allowed) as determined by Management.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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