Payroll Manager

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

We are a market leader in baby and children’s apparel and are looking for an experienced Payroll Manager to oversee global payroll operations. This role ensures timely and accurate processing of payroll, manages tax compliance, and supports ongoing process improvements. If you're detail-oriented, collaborative, and passionate about payroll, we invite you to join our team in a hybrid work environment based in Atlanta, GA.

Payroll Processing - 50%

• Manage global payroll processes timely and accurately in accordance to established deadlines.
• Familiar with payrolls with various frequencies (weekly, biweekly, etc) across multiple entities and jurisdictions.
• Timely, accurate and complete payrolls with constant focus on process improvement
• Maintain full calendar of all necessary deadlines.
• Ensure timely response to employee and manager inquiries regarding payroll issues or concerns within established SLA’s. 
• Investigate payroll incidents, perform root cause analysis and implement process improvements.
• Set internal control procedure in accordance with management and internal audit expectations.  Ensure continuous compliance.
• Evaluate the effectiveness and efficiency of processes and practices to ensure quality and consistency and delivery against defined targets.
• Establish and maintain all standards of customer service within the payroll team providing best in class customer service.
• Maintain current payroll/HCM functions to comply with legislative requirements.
• Lead quarter-end and year-end reconciliations, responsibilities and audit tasks related to payroll.
• Maintain standards for garnishment processing.
• Maintain documentation of all payroll SOPs ensuring consistent & repeatable processes

Payroll Tax - 30%

• Administer all payroll and payroll tax processes.
• Provide continuous review of all taxes under OneSource Virtual (OSV) responsibility and manage tax dashboard and notices.
• Respond to payroll tax related cases within established SLA’s. 
• Maintain payment schedules for all taxes not directly processed by OneSource Virtual (OSV)
• Complete registrations for all necessary locations 
• Establish tax configuration standards for the HR Shared Services team, ensuring accurate application of all Federal, State and local tax requirements.

Legal Compliance and Controls - 20%

• Facilitate complete, accurate and timely filing of annual tax returns including W2s, 941s, etc.
• Maintain standards for compliant reporting and recording of all garnishments, lien and child support demands.
• Act as the key liaison for internal and external payroll related audits
• Implement controls where needed to ensure accuracy of processes and financial statement.
• Follow all company policies and procedures, including SOX and regulatory compliance.
• Understands and interprets multiple labor agreements, statutory legislation, policies, and procedures to ensure compliance regarding pay, deductions, benefits, and taxes and documentation and escalates/resolves discrepancies as needed.

We’d Love to hear from you if:

Must have:

• Experience processing and or leading end to end payroll in large corporation (20,000+ employees)
• Experience with Workday system, Workday payroll processing and Workday reports.
• Experience with federal, state and local payroll taxes.
• Strong understanding of US Tax and Garnishments as well as other international payroll components.
• Bachelor’s degree in Accounting or Finance preferred or equivalent years of experience
• Minimum of 6+ years Payroll experience required. (CPP Preferred)
• Minimum of 2+ years management experience required.

Preferred skills and experience:

• Advanced Excel skills, strong database knowledge and proficient in Microsoft Office Suite
• Self-motivated, organized, and effectively achieves team goals 
• Strong ability to multi-task 
• Excellent team player who works well in a collaborative environment 
• Ability to work effectively with external partners as well as internal employees
• Strong written and verbal communication skills 
• Ability to demonstrate independent, objective, open-minded thinking with strong attention to detail and sound judgement. 
• Strong knowledge of accounting related to payroll processing.  Understanding the process from time capture to posting labor to the general ledger.
• Solid background in process improvement, project management and execution of company initiatives

Our Team Members:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.