Job Description



Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Senior Manager of Safety oversees and manages the safety for our retail stores (~1000 locations), across the US and Canada. This role partners with cross-functional leadership to ensure safety compliance of all state/provinical regulations across a dynamic landscape.

This role reports to the VP, Store Operations and is based in our Atlanta, GA corporate office.

Safety Operations - Retail Stores (50%)

  • Support and lead safety program collaboration across multiple teams, acting as a partner to store teams
  • Create and implement health and safety policies in accordance with regulatory/provincial compliance in US/Canada
  • Lead the concepts of business continuity and development of action plans for retail stores in partnership with Store Operations; partner with Risk Management leaders to ensure alignment and agreement with continuity plans and future actions
  • Responsible for establishing training programs to identify and mitigate safety/security related risks across the distribution centers, offices, and stores in partnership with key location leaders
  • Maintain established Active Shooter protocals in conjunction with DC and office location leaders and ensure annual training for all employees; conduct active shooter training in offices.  
  • Facilitate employee safety training programs and coach safety leads  to ensure compliance with federal and state/provincial requirements in partnership with key business partners and vendors
  • Partner with on-site leaders for the total field organization to ensure proper utilization and execution of contract security programs and overall regulatory needs
  • Act as a resource for DC/Retail/Office leaders to offer support in shared safety-related programs, trainings, site security, and inspections/audits

Safety Compliance (50%)

  • Coordinate safety emergencies, including weather-related events, and communicate to leadership in timely manner through the Emergency Notification System
  • Ensure compliance with Safety procedures and policies (in partnership with Benefits Team), develop solutions, and maintain clear lines of communication to location leaders
  • Oversee regular risk assessments and workplace inspections in parternship with on-site teams to identify potential hazards and implement appropriate corrective plans
  • Recognize, practice and advise on safe working habits using approved safety principles
  • Meet and collaborate with external consultants as needed to ensure store/facilities are in compliance with regulations & laws
  • Identify trends and extract insights to monitor and report on market changes including macroeconomics and peers in regards to safety/security
  • Partner with onsite facility teams in managing safety processes to include: site audit and administering site security practices & policies
  • Keep leaders informed of safety related issues; be ready to coordinate /communicate in case of unexpected events
  • Recognize, practice, and advise location leaders for Office, Distribution Centers and Store on safe work habits using approved safety principles
  • Conduct safety inspections and audits to minimize workplace hazards

We’d Love to hear from you if:

Must have:

  • Bachelors Degree
  • Minimum of 7+ years of experience in managing workplace safety, preferably in retail store operations
  • Effective collaborator and influencer across people, regions, and functions 
  • Strong communication, interpersonal, and relationship building skills
  • Knowledge of workplace safety, OSHA, and related federal/state/provincial regulations
  • Solution-oriented thinker with proven experience in developing and implementing progressive programs and policies 
  • Excellent sense of professional judgment; demonstrated ability to exercise confidentiality with sensitive information
  • Proven experience leading safety program management in a retail environment
  • Robust knowledge of and experience with Canadian provincial regulations
  • Strong analytical and tactical skills
  • Travel US & Canada - 30%

Preferred skills and experience:

  • Ability to instill trust and confidence at all levels

Our Team Members:

  • Lead Courageously: Have a strong sense of personal values that align with our Company values
  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
  • Drive Growth: Set aggressive goals and implement plans precisely
  • Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

  • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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