Senior Scrum Master

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:

• Ability to manage projects using Agile Scrum or Kanban methodologies by facilitating stand-ups, sprint planning, backlog refinement, retrospectives, and other ceremonies as needed 
• Manage multiple squads that span multiple lines of business 
• Collaborate with product owners and development team to deliver timely, high-quality solutions 
• Drive project delivery to meet business objectives while maintaining project delivery quality  
• Create and manage sprint plans, release plans, communication plans, budget (planned, actual and forecast), and risk management plan 
• Ability to coach and influence development teams by reviewing current practices and make recommendations for improvements 
• Understand interdependencies between technology, operations, and business needs 
• Leverage established practices, templates, policies, and tools to expand and mature these capabilities for the organization 
• Provides various administrative services necessary to keep the team on track: status reporting, budget and forecast management, and resource planning 
• Strong attention to detail in planning the intricacies of projects and in making sure project dependencies, conflicts, and issues are resolved in a manner maximizing the value delivered to the business 

Supervisory/ Budgetary/ External Communication Responsibility 

• Manages highly matrixed teams, providing structure and environment of accountability to keep teams focused on achieving agreed objectives  
• Engage with vendors, external consultants as the project activity demands 

Secondary Functions

• Basic understanding of financial management principles as it relates to project management and delivery of a business case (budget vs. earned progress, capital vs. expense, etc.) 
• Work with the business, IT stakeholders, and portfolio managers to develop the vision of the product roadmap and document the plans 
• Develops communication strategies and plans to ensure organizational awareness and adoption of end state 
• Serves as subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives 
   

WE’D LOVE TO HEAR FROM YOU IF:
Must have:

• Exemplary communication skills (written, presentation, meeting management, or documentation).  
• Strong facilitation and collaboration skills to effectively conduct necessary Agile ceremonies 
• Strong project delivery skills - accurate planning, delivers to milestone dates, manages resources effectively, communicates status effectively, manages risks, and can juggle multiple activities at once to accomplish goals. 
• Experience with product development projects, technical development lifecycles, and enterprise-wide implementations.   
• Demonstrated experience delivering results with various sizes of business impacts, development complexity & durations.  
• Highly adaptable to changing needs within the organization - adapts to rapidly changing priorities. Strong technical aptitude - past experience developing or configuring information systems. 
• Able to work effectively and build relationships with employees at all levels. Ability to establish new processes and systems. Able to coordinate and motivate cross functional team members not under his/her direct supervision.  
• Able to manage multiple tasks at once, recognizing interdependencies & prioritizing appropriately 
• Self-motivated and comfort leading a self-managed team  
   

Preferred skills and experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field 
• 5+ years of IT work experience, including 5 years managing products in an Agile environment 
• Prior experience with Agile, Kanban, and other applicable project management methodologies  
• Prior experience coaching development teams improving Agile adoption 
• Prior experience with projects in multiple technologies and functions 
• Strong knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques 
• Experience collaborating with others in IT management roles to deliver shared results.  Ability to achieve results without necessarily having a reporting relationship 
• Certified Scrum Master is preferred and all other project management certifications will be considered 

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S: 

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.