Job Description



Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Transportation and Customs Compliance Analyst will support the seamless movement of freight through the supply chain including assisting with the classification process, tracking and tracing, updating systems and reporting to internal partners.  This position will maximize use of data analytics to drive decision making that will maximize on-time performance while minimizing costs. 

This role typical reports into Customs Compliance & Logistics Manager and has no direct reports and is based in our Cambridge Distribution Center working on site, with some remote work. 

80%: Daily Transportation Operations

  • Collaborate with Freight Forwarders, vendors, and Global Sourcing teams to ensure freight is moving through system accurately and make system adjustments when necessary
  • Manage in transit visibility of shipments -from origin, ocean, and inland modes to final delivery. 
  • Liaise with logistics management teams to determine ways to optimize transit time maintain supply-chain efficiency and minimize cost.
  • Support management of freight forwarders, customs broker, and Global sourcing office to manage Inbound freight to meet cost and OTIF(On-Time-In-Full) metrics
  • Accrual reporting for transportation budget and monitor additional inbound freight.
  • Provide analytical support- reports and tools to the internal/external partners- Supply Chain team, Procurement, Finance, Freight forwarder.
  • Identify, propose systems and tools and implement opportunities for improvements.
  • Liaise cross-functionally with various departments to resolve/coordinate logistics issues.
  • Analyze and action daily and weekly transportation reports to support inbound prioritization between DC leadership and Freight Forwarders and carriers
  • Utilize Transportation Management System (TMS) daily; subject matter expertise working in the Infor Nexus TMS system to identify, manage and escalate shipment risks
  • Communicate effectively business needs to external partners such as Customs Brokers, Freight Forwarders, Carriers and Agents to improve global operating procedures
  • Manage freight bill audit and payment to ensure timely and accurate invoice payment
  • Act as a backup for Transportation and Customs Compliance Manager

20%: Customs Compliance Functions

  • Audit Customs documents and invoices for compliance with CBSA regulations
  • Analyze B3 accounting to ensure correct HS duty rates have been applied
  • Create and maintain HTS database to meet Customs information and distribute to key personnel, brokers & vendor

We’d Love to hear from you if: (Requirements section)

Must have:

1.Analytical Skills - enable to analyze data and identify discrepancies for compliance and data quality. Develop strategies to mitigate any risks.

2.Knowledge of TMS and Customs regulations- good understanding of Incoterms, ocean route optimization, import/export regulations, HS classification & trade compliance

3.Risk assessment - Assess potential risks associated with specific routes, labor disruptions or geopolitical factors. Able to make informed decisions and mitigate risk to our inbound shipments.

  • Advanced proficiency with Microsoft Office Suite (strong skills in Outlook and Excel) & Tableau
  • Exceptional analytical skills with the ability to articulate these skills in effective Excel or Tableau models
  • Utilize excellent judgment and decision-making skills under pressure in a dynamic fast-paced environment
  • Ability to communicate and work with a wide variety of audiences, internal and external, both business and technical
  • Exceptional prioritization and project management skills with a strong attention to detail

Preferred skills and experience:

  • College degree preferred with specialty in business, logistics, import/export compliance, warehouse management or supply chain development or related field.
  • Minimum of 5 years of experience in transportation, distribution, or supply chain retail apparel

OUR Team Members:

  • Lead Courageously: Have a strong sense of personal values that align with our Company values
  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
  • Drive Growth: Set aggressive goals and implement plans precisely
  • Cultivates Innovation:  Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes
  • Make a career at Carter’s:
  • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous. .

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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